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Advance Passenger Information (API) |
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For security reasons most EU States (including the UK where it is known as e-Borders), and other countries now require airlines to provide details about their passengers before they travel. This is known as Advance Passenger Information (API or sometimes APIS). API is designed to enhance border security by providing Border Control Agencies with pre-arrival and departure manifest data on all passengers. |
| The information passengers provide is transmitted to the appropriate authorities by Airlines before departure of the relevant flight with updates being provided through to the day and time of departure. It has been agreed that UK Tour Operators should be responsible for gathering the necessary information and passing it through to the Airlines on which they are booked to travel. |
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| The Advanced Passenger Information must be provided between the date of your booking and 2 clear days before departure. If it is not provided by this time in advance of departure, it will be collected at the airport when passengers check-in and this will increase the time taken to complete check-in and security formalities. We therefore recommend the lead passenger on your bookings takes responsibility for completing the information on behalf of all other passengers on your booking well in advance of your departure date. | |
| Please note that we will not remind passengers who have failed to provide API no later than 2 clear days before departure of their flight. Initially this information will be collected by the airline at check-in at the departure airport although this may cause additional delay and might require additional security screening; but it may also result in passengers being charged for the additional responsibility involved in collection of the information at the airport, or ultimately passengers may be denied boarding. | |
API requirements for all passengers |
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| What is Advance Passenger Information? | |
| Advance Passenger Information (API or sometimes called APIS) is information required by specific governments prior to travel. It is information taken from your travel document (normally your passport) and the data will be sent to the appropriate countries' government agencies by the airline on which you are travelling. There are a number of countries that require airlines to collect APIS data, you may also hear it called Secure Flight for the US and e-Borders for the UK. | |
| Why do I have to supply API? | |
| All airlines are required to submit Advance Passenger Information details in advance of travel to specific countries government Border Control and Security authorities. This allows the authorities to make routine checks on passengers before arrival and will reduce the time taken over arrival and entry formalities. | |
| How can I supply API? | |
| Once your booking has been confirmed, you will need to provide this information at least 2 days before departure using one of the following methods: The quickest way, and which allows you to do it at the time you choose is to log in to the relevant page on our website and enter the required information concerning each passenger on your booking – please see below what is required and ensure that you have the information to hand for each passenger before starting the process. |
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| Alternatively, if you booked through a travel agent, please provide your travel agent with the required information for each passenger on your booking and they will ensure that it is entered for you. | |
| Finally, if you booked direct with us and do not have access to the Internet you can call our Call Centre on 0844 499 4422 between 09:00 and 16:30 Monday to Saturday inclusive and provide the details that way. We do not recommend this, however, as call volumes can be high especially in the summer months and you may have an extended wait. | |
| What information do I need to supply? | |
| You need to supply APIS information from the travel documents (usually passports) that you and the other passengers on your booking intend to use for travel to your destination. Please ensure that the travel document is valid for your destination (some countries require your passport to be valid for a number of months beyond your scheduled date of return). The information required is: • Full Name • Gender • Date of Birth • Travel Document Type (normally passport enter "P" in the appropriate field) • Travel Document Number • Travel Document Country of Issue • Travel Document Expiry Date • Nationality |
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| When do I need to supply API information? | |
| We need to supply API data to the airline on which you will be travelling from the date you book to 2 clear days prior to departure for all destinations. | |
| What do Olympic Holidays do with API data? | |
| Once you have completed and confirmed the entry fields, we store it securely in our system until we are required to transmit the information to the appropriate airline on which you have booked travel electronically. This transmission takes place up to 24 hours prior to your flight departure. We adhere to UK and EU data protection laws and your information will only be sent to the airlines relevant to your booking and they will only use it for the purposes of forwarding it to the relevant Border Control and Security authorities. Your data will not be used for any marketing purposes. Once transmitted the information will be retained in line with the various government API requirements and then destroyed, and will not be used for any other purpose. |
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| What happens if I do not supply API? | |
| All airlines are required to collect and transmit API data for those countries' governments that legally require the provision of API data. Failure to supply API information could result in you and other members of your party being denied boarding and not being able to travel. | |
| What happens if my party details change after I have provided API? | |
| If you make any changes to the people travelling on your booking (e.g. you add passengers or the identity of any of your party changes) or you change your travel document (e.g. renew your passport) after you have provided API, you must provide API for the added/changed passenger or changed document details on your booking using one of the methods described above. Please note that it is your responsibility to provide this information – you will not be reminded by Olympic Holidays. | |
| I have missed the deadline for providing my data, how can I provide the required information? | |
| Your data can be provided at check in; this will take additional time and you may be required to undergo additional screening, please allow some extra time at the Airport. | |
| I only booked my flight within 2 days of departure how can I provide my API information? | |
| This will have to be provided at check-in; this will cause you additional delay at the Airport and you may be required to undergo additional screening. Please therefore allow some extra time the Airport in addition to the required check-in time. | |
| I have a visa for travel to my destination country and return to the UK, will I still be required to provide API data? | |
| API data is required in addition to needing a Visa. When you provide your API data we will also collect the relevant data about your visa. How to obtain Indian Tourist Visa? Find out more here. |
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| For more information about Advance Passenger Information call us on 0844 499 0077 or e-mail us here. | |
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