Can I cancel my holiday?
If you are travelling within the next 14 days, under the following circumstances you can cancel your holiday free of charge. You will receive a credit note to be used on a future holiday and this will also include details on how to claim a full refund;
- If the FCDO advises against all non-essential travel to your holiday destination
- If there is a local or UK-wide national lockdown which includes a requirement not to travel overseas
- If your destination imposes a quarantine upon arrival
- If the destination you are returning from is on the ‘red list’ and you are required to quarantine in a hotel.
In all other circumstances, normal cancellation terms and conditions will apply.
Can I change my holiday?
We will always try to help you change your holiday arrangements. If you are departing up to and including 31 October 2021, you will not incur any administration fees from Olympic Holidays although any fees/fare differences charged by the relevant airline will need to be paid.
If you choose to amend your holiday and wish to depart on another date, provided there are flights available for your choice with the same airline you are currently booked with, we will do everything we can to help you. You will need to pay any difference in cost as well as any airline charges based on the airline’s policy at the time. In all other circumstances, normal terms and conditions will apply to amend your holiday.
If you’re due to travel on or before 31 August 2021 You will need to advise us at least 21 days before your departure date.
If you’re due to travel between 01 September 2021 and 31 October 2021 You will need to advise us at least 35 days before your departure date.
To amend your booking, please contact our Customer Services department by sending an email to email@example.com quoting your booking reference and new desired holiday date.
Please also check the entry requirements for your chosen destination (links at the top of this page) as failure to comply with the country’s regulations may lead to you being denied entry. We advise to always check the latest advice posted on the Foreign, Commonwealth & Development Office (FCDO) website as this will cover any short-notice changes and immediate updates on various destinations.