Travel Updates


The Gambia -  18 January 2017 at 10.50


Yesterday evening 17th January 2017, because of the uncertain political situation in the country, the UK Foreign & Commonwealth Office changed its travel advice regarding The Gambia and now advises against all non-essential travel to the country.

The safety and wellbeing of our clients is our first concern and therefore we will be liaising with our airlines to arrange for the repatriation of all inclusive holiday and flight only clients currently in The Gambia. Any clients currently in The Gambia who booked accommodation only arrangements with us are advised to contact their travel agent or airline to arrange flights back to the UK.

Any of our clients who are due to depart for The Gambia in the near future will not be able to travel unless the Foreign & Commonwealth Office advice changes Their current advice can be found at  Please contact our Customer Service team on 020 8492 6720 to discuss your travel arrangements.


Balearics sustainable Tourism Tax -  28 April 2016 at 15.30

A new Sustainable Tourism Tax will be introduced by the Balearic Government aimed at all overnight stays in Tourist Accommodation from the 1st July 2016. This will be collected at the accommodation.

The Balearic Government have advised that they shall be launching a website that will give further information about the tax and how the money is being spent and we shall add a link to this site as soon as it is available.

We understand that the tax will work out at between 1 - 2 euros per person per night (plus 10% VAT) and the amount payable will depend on the official rating of the accommodation (see table below).

Types of hotels, homes
or ships

High Season (01.05 - 31.10)


per person
per night

5 Star, 5 Star Luxury &
4 Star Superior Hotels
4 Star & 3 Star
Superior Hotels
1 Star, 2 Star &
3 Star Hotels
4 Key & 4 Key Superior
Tourist Apartments
3 Key Superior Tourist
1, 2 & 3 Key
Tourist Apartments
Holiday Rentals (fincas,
apartments & houses)
Tourist Cruise Ships 1
Rural Hotels, Agro Tourism
Accommodation & Inland
Tourism Accommodation
Hostels, Lodgings, Guest Houses,
Boarding Houses, Tourist
Camps or Campsites
Shelters & Refuges 0.5


Other Information

  • An additional 10% VAT will be added to the amount you pay locally.
  • Children under the age of 16 are not liable to pay the tax.
  • If you stay for more than 9 days the amount you pay for each additional night is reduced by 50%.
  • If you stay between 1st November and 30th April you'll pay 50% of the amount shown.
  • The amount you'll pay is based on the official rating of the accommodation according to the local Tourist Board classification. Our own accommodation rating will give you a good idea of the standard of the accommodation and is usually similar to the official rating, but there are some small differences between ratings. By using our ratings you should be able to work out an approximate amount to pay.

When and how to pay?

It is likely that you'll be asked to pay the tax when you check in at your accommodation. The Government haven't advised how this should be paid but we would recommend that you take sufficient Euro currency to cover the cost.

Arriving before 1st July 2016

If you travel to the Balearic Islands before the 1st July but are still at the accommodation after the 1st July, it is not clear whether you will have to pay the tax or not. We recommend that you budget for this cost just in case. If the Government clarify whether or not you will be required to pay we shall update this page.

Why do I have to pay?

The tax is something that is specifically aimed at tourists. It is a cost beyond our control. It is a Government imposed tax that has to be paid when you stay in accommodation in the Balearic Islands.